CAREERS AT MILESTONE

Milestone is a recognized leader in microwave technology for sample preparation of metals and organic analysis for Digestion, Extraction, Synthesis and in Direct Mercury Analysis. We look for dedicated and driven individuals with chemistry or related scientific experience to join our friendly, professional team. We offer opportunities in Sales, Service, and Applications. Current openings are listed, please use the form below to apply.

Current Openings

The Field Sales Representative is responsible for supporting the company’s sales goals through professional sales activities and exceptional customer service. The successful candidate must be able to work effectively in a team selling environment, consistently achieving sales targets with support from product management.

Northeast Region
The Northeast territory includes the states of CT, NY, MA, ME, NH, RI, and VT. Optimally the candidate should reside in or around Shelton but will consider those living in other states of the territory.

Responsibilities

1. Be a quota driven individual, accountable for consistently achieving sales targets

2. Able to effectively work in a team selling environment with routine engagement by product management and inside sales

3. Territory management, prospecting and building key accounts

4. Present technical and competitive information in a clear, concise manner

5. Perform customer specific product demonstrations and presentations

6. Attend local and national seminars and shows

7. Contact customers via telephone, correspondence or in person by traveling as frequently as necessary to meet and surpass profitable sales goals for the company.

8. Reevaluate work on an ongoing basis to increase market share.

9. Create customized proposals to meet specific customer requirements in an efficient manner.

10. Maintain and continually update Salesforce, Milestone’s selected CRM and contact database, including forecasting, customer history, and key contact information

11. Stay abreast of market conditions regarding products, product updates, service offerings and new technologies through available resources.

12. Utilize company leads to expand current customer base and follow up all leads promptly.

13. Perform other related duties as assigned.

Skills

· A proven sales record in a field sales position for analytical laboratory equipment or supplies
· Experience with sample preparation or metals analysis
· Technical expertise or aptitude for inorganic and organic chemistry applications
· Excellent oral, written and computer skills (Microsoft Office – experience with Salesforce.com a plus)
· Ability to travel up to 55+% of the time

Education/Training

Degree: Bachelors or Masters in chemistry or science related field

We are looking for a Field Support Specialist to provide comprehensive after-sales service and support to our customers. The duties are diverse and so require a comprehensive skill set. These duties include:

  • Installing new devices
  • Performing IQ/OQ certifications
  • Comprehensive customer training
  • Preventative maintenance services
  • Repair services
  • Technical support
  • Sales support for demonstrations and trade shows
  • Accurate reporting of services provided and timely processing of all paperwork and inventory reports

Your skill set should include:

  • An AS or BS in engineering or related discipline
  • A strong mechanical/electrical aptitude
  • Prior field support work or experience with analytical equipment
  • Professional in manner and appearance
  • Possess excellent communication and troubleshooting skills
  • Self-starter
  • Enjoy travel
  • Take pride in providing quality support to your customers
  • A history of providing quality field support is a plus

While not required, the ideal candidate would possess a Degree in Chemistry, so that they may provide added-value in the form of first line applications support to our customers.

Your primary region will be the West Coast (In CA within 1 hour of a major airport is preferred). However, you must be ready, willing, and able to travel throughout the U.S. as necessary to support other regions and receive on-going training at our headquarters in Shelton, CT.

Milestone will provide you with all that you need to perform your responsibilities, including training, equipment, technical support, and a competitive compensation package with benefits. It is then up to you to provide the quality support our customers have come to expect.

Please, no phone calls or unscheduled visits.